ERROR

ArcGIS Enterprise: Error encountered when trying to create the service proxies and update the configuration

Last Published: November 26, 2024

Error Message

Attempts to configure ArcGIS Online utility services in ArcGIS Enterprise fail and return the following error:

Error:
An error was encountered when trying to create the service proxies and update the configuration.
The error message

Cause

  • The login credentials of the ArcGIS Online user account are incorrect.
  • The ArcGIS Online account has multifactor authentication enabled.

Solution or Workaround

Depending on the cause, the workarounds provided are applicable.

Article ID: 000034094

Software:
  • Portal for ArcGIS
  • ArcGIS Enterprise 11 1
  • ArcGIS Enterprise 11 3
  • ArcGIS Enterprise 11 2

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