The following error messages can be triggered for various reasons when authorizing online or offline.
"7248: The repair of the fulfillment is denied by the repair policy because max repairs exceeded [0942-80227155]"
"7581: The repair Request for authorization number EFLxxxxxxxxx is denied. Please contact ESRI Customer Service or your local ESRI distributor. [9295-87512761]"
One cause of the error message is if any changes have been made to the hardware.
When authorizing ArcGIS software via the authorization wizard, either online or offline, multiple identifiers are used authorizing on a specific machine.
The license validation should work as expected if there are only one or two upgrade components on the machine. However, if too many identifiers are changed, a 'repair' request is triggered.
Repairs, though uncommon, are available up to two times per year.
The following steps provide different options for addressing this error message. The recommended procedure whenever possible is to deauthorize the software.
This is the removal of a software license that is tied to a particular machine. Deauthorization is permitted up to four times per year per license.
SoftwareAuthorization.exe -return ESUxxxxxxxxx /s< /pre>
Note: Enter the Single-use authorization number beginning with ESU. More than one authorization number can be strung together if there is more than one authorization number to deauthorize: SoftwareAuthorization.exe -return "ESUxxxxxxxxx,ESUxxxxxxxxx" /s
SoftwareAuthorizationLS.exe -return EFLxxxxxxxxx
Note: Enter the Concurrent-use authorization number beginning with EFL. More than one authorization number can be strung together if there is more than one authorization number to deauthorize: SoftwareAuthorization.exe -return "EFLxxxxxxxxx,EFLxxxxxxxxx" /s
Note: Use this step only if unable to deauthorize the licenses.
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