ERROR

7343: Entitlement line item has expired

Last Published: April 25, 2020

Error Message

Authorizing ArcGIS software returns the following error:

"7343: Entitlement line item has expired on <date>. [Incident #]"
[O-Image]

Cause

This error occurs when the ArcGIS software is authorized with an expired license key. This is usually experienced with evaluation licenses.

Solution or Workaround

Authorize the ArcGIS software with a new license key that can be obtained from My Esri.

For more information, log in to My Esri and review the Authorizations and Provisioning sections of the
Common Questions page.

    Article ID: 000012076

    Software:
    • ArcGIS Server

    Get support with AI

    Resolve your issue quickly with the Esri Support AI Chatbot.

    Start chatting now

    Discover more on this topic

    Esri Community

    Search for related information

    Training

    Find training related to this topic

    ArcGIS Ideas

    Explore ideas and give feedback

    Get help from ArcGIS experts

    Contact technical support

    Start chatting now

    Go to download options