PROBLEM

Embed by code option is disabled in ArcGIS Experience Builder

Last Published: February 26, 2025

Description

When trying to use the Embed by Code option in ArcGIS Experience Builder, the option is grayed out, as shown in the image below.

Embed by Code is option inactive

Cause

An ArcGIS Online Personal Use subscription is in use. 

Solution or Workaround

This is expected behavior. As stated in the documentation, Embed by Code only supports organizational accounts. "For security reasons, you must be signed in with an ArcGIS organizational account to embed HTML code."

Article ID: 000033579

Software:
  • ArcGIS Experience Builder

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