Display Hardware Key status does not return anything

Last Published: April 25, 2020


Display Hardware Key status returns an empty window or does not return anything.


Hardware key is not working.

Solution or Workaround

  1. Install the license manager on another machine using this hardware key and the corresponding license file.
  2. If Display Hardware Key status does not return the correct hardware key number on the second machine, the hardware key is not working.

    Contact ESRI Customer Service to obtain a new hardware key and new license file.

Article ID:000003033

  • ArcMap 8 x
  • Legacy Products

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