ERROR

Crystal Reports Windows Installer error 1721

Last Published: April 25, 2020

Error Message

At the beginning of the Crystal Reports install, Windows Installer reports error 1721.

Cause

Two instances of the Windows Installer are running at the same time.

Solution or Workaround

Cancel out of the install and the run the setup.exe from the Crystal Reports disk.

    Article ID: 000007137

    Software:
    • ArcMap 9 x

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