Problem: Creating a Local Copy of Feature Services Converts the Global ID to Zeroes

Description

After creating a local copy of feature services for editing, the Global ID is converted to zeroes (0000-0000-0000-0000). However, the service displays fine in ArcGIS Online with a unique Global ID for each of the features.

When the attribute table has a Global ID of zeroes, this prevents synching of edits to the hosted services.

Note:
The bug, NIM087622, states that this problem is fixed in ArcGIS for Desktop 10.2. This article pertains to previous releases.

Cause

This is a known issue.

Solution or Workaround

Option 1

Remove the Global IDs from the feature class and republish the hosted feature service. It is not possible to remove the Global IDs if the synchronize functionality is enabled.

Option 2

To get the data and attachment, save a local copy of the feature service. Follow the steps provided in this article to create a replica from the REST endpoint of the service.

Note:
 If the size of datasets with retrievable attachments is large, it may take a while to create a replica. Users may have to click the Check button a few times before the result URL displays at the bottom of the Create Replica Status page.