HOW TO

Replace the ArcGIS Server Manager shortcut after installation

Last Published: October 1, 2025

Summary

In recent versions of ArcGIS Enterprise, after installing ArcGIS Server on a Windows machine, an item is created in the Start menu called 'ArcGIS Server Manager' that fails to work.  This is due to the shortcut pointing to https://localhost:6080/arcgis/manager, which is not a valid connection on a standard ArcGIS server install.

Te resolve this issue, follow the steps below:

Procedure

  1. Right-click the Windows desktop and select New > Shortcut.
  2. In the Create Shortcut dialog, under Type the location of the item, enter the URL using the fully qualified domain name where server is installed. For example:
https://FQDN:6443/arcgis/manager
  1. Click Next.
  2. For shortcut name enter Manager.
  3. Click Finish.
  4. In Windows File Explorer replace the file located in:
C:\Program Files\Common Files\ArcGIS\Support\Shortcuts

Article ID: 000036081

Software:
  • ArcGIS Server

Get support with AI

Resolve your issue quickly with the Esri Support AI Chatbot.

Start chatting now

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Start chatting now

Go to download options