Create Service error: Failed to create the service %service name%. Invalid service definition

Last Published: August 4, 2020

Error Message

Workbook packages with referenced database datasets created from a connection using OS authentication fail to import into ArcGIS Insights desktop (Windows) or Insights in ArcGIS Enterprise. 


OS authentication is not enabled on the destination deployment.

Solution or Workaround

Enable OS authentication on the destination deployment, import a workbook package that references database connection using SQL authentication, or import a workbook package that uses copied data.

Article ID:000023912

  • ArcGIS Insights 2020

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