HOW TO
Although Microsoft Entra ID relies on HTTPS/TLS to secure communication and never transmits SAML tokens in the clear, token encryption can still offer an additional layer of security. This knowledge article details how to generate a token-encrypting certificate, enable token encryption in Microsoft Entra ID, and enable Encrypted Assertions in ArcGIS.
Create a built-in ArcGIS Enterprise account and make it an Administrator. If Encrypted Assertions are enabled, and either the ArcGIS Enterprise SAML login or Identity Provider are not configured correctly, access to ArcGIS will not be possible. In that case this built-in ArcGIS Enterprise account will allow you to log in to and perform and investigation.
Note:
Do not save the SAML login configuration at this time. Leave it open for now.
In the XML document look for an entry such as "KeyDescriptor use="encryption"".
The relevant public key is bounded with these XML tags:
<ds:X509Certificate>
</ds:X509Certificate>
The key has a value similar to the following example:
MIIDEzCCAfugAwIBAgIEfbqqHzANBgkqhkiG9w0BAQsFADA5MSAwHgYDVQQLExdTZWxmIFNpZ25lZCBDZXJ0aWZpY2F0ZTEVMBMGA1UEAxMMc2FtbC5kZ
WZhdWx0MCAXDTI1MDYyNjAyNDEzNloYDzIwNTgwNTA0MDI0MTM2WjA5MSAwHgYDVQQLExdTZWxmIFNpZ25lZCBDZXJ0aWZpY2F0ZTEVMBMGA1UEAx
MMc2FtbC5kZWZhdWx0MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAnVqEkDz8r0qiP1MKPsVHPrenUE4oRWTmBzIftEH5rz26WfeLxwXLlYMBWs
2O5NAGcfyGxKnB0xAGGV3GbXIIc6XA/lkmPxHWq+znSfmf5OeVxvIu0X585xK+f6JKXxWAs5sTeMIKQpO8pImx6MvPMPZKSJt3N+zz1FRXlZ8zoQnvuxhosA1E
XZ02jgM62dTAUaYZLnF9qMmi+LkHS1Y2eQHYKUM1ze4dSLXz8CuzGSq6zOJAVblzXJpeZGUC+gZREZm8TW2QFkRGKIeF4/MnIqOZQIDAQABoyEwHzAdBgN
VHQ4EFgQU5E3ZLYmk2TEQxKD462MH2HiJKyAwDQYJKoZIhvcNAQELBQADggEBAD0raNULrl3I6Eodbl9L1H32smZjUFvlxH/J/9xbhZns7OcC5xc71nsFPNFmwj
tbx2OtDuC1pz6xo/qqpaqd6p6z96TZ+wBiPv7CSQCAvjt0u4jiZsWYx3PXsBgUbxkrG1GGcsA+FRCt2sDHce4n4VUBS/v2XYPQntoXuoO6UjnZQjdRm6Wn0yKo2
9xRmnekDeMPE3Pi//zHBsNoV1o4X1HDbSFToWZ6dvYgONMSdUT6JVlcg7Zp5NJAPbRRP9l5rbM/kvUeTk0ueUWXDcKFsmK47FVu/ECJR0EiwhuMJT3fSYfk5s/t
0DK7Xgf6dcpSGrgvOXgG4UvyLIqSmlriswA=

Check the validity of the key/certificate by inspecting it with Windows Crypto Shell Extensions.
Log out and test the SAML login. If any problem is encountered, follow these steps:
Article ID: 000036839
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