ERROR xml .sax.SAXParseException: Document root element is missing

Last Published: April 25, 2020

Error Message

Note: This issue was fixed in ArcIMS 9.1.

Attempting to open a configuration file that was prevously edited in a text editor on Windows 2000 and saved as UTF8, results in the following error message being returned:

" xml .sax.SAXParseException:
Document root element is missing"


The use of non-English characters within the configuration file causes this problem.

Solution or Workaround

Use an XML editor such as XML Spy or Xeena instead of a text editor to make changes to a configuration file that includes non-English characters.

Article ID:000006016

  • Legacy Products

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