PROBLEM

Classic Report Editor stops responding opening a template from the Esri Business Analyst 2022 Canada Data Update dataset

Last Published: January 16, 2024

Description

Classic Report Editor stops responding when trying to open a template from the Esri Business Analyst 2022 Canada Data Update dataset because of uppercase extension on logo.PNG files.

Cause

Editing standard report templates is not officially supported for ArcGIS Pro 3.2 for the Esri Business Analyst 2022 Canada Data Update dataset.  Attempting to opening these templates causes the Classic Report Editor to stop responding.

Solution or Workaround

Install the Esri Business Analyst 2023 Canada Data Update.

Article ID: 000031840

Software:
  • ArcGIS Business Analyst Pro

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