PROBLEM

Changing the symbology of imported point data changes previously imported point data symbology

Last Published: October 1, 2025

Description

Using Import File to add points from a Microsoft Excel file to Business Analyst Online causes previously imported points to adopt the same color. This leads to difficulties in differentiating the points.

Cause

This is a known issue.

Solution or Workaround



  1. Select a symbol shape different from the original symbol when importing new points to Business Analyst Online.
  2. Click the drop-down menu next to the symbol and change the color of the symbol, then change the symbol shape back to the original shape. This gives the expected result.

Article ID: 000012356

Software:
  • More Products

Get support with AI

Resolve your issue quickly with the Esri Support AI Chatbot.

Start chatting now

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Start chatting now

Go to download options