Cannot log in to ArcIMS Administrator

Last Published: April 25, 2020


User is unable to log in to ArcIMS Administrator. The servlet container is working successfully, and a repair has been completed on ArcIMS Administrator.


The password file has become corrupt and needs to be rebuilt.

Solution or Workaround

There is a problem logging into the ArcIMS Administrator.

  1. Open Windows Explorer and navigate to: C:\Program Files\ArcGIS\ArcIMS\AppServer folder.
  2. Delete the 'AimsAdmPW' file within the folder, C:\Program Files\ArcGIS\ArcIMS\AppServer. Close Windows Explorer.
  3. Open ArcIMS Administrator; a prompt to create a new password displays. Set the new password and log in.

Article ID:000010984

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