Can't ping ArcIMS using ServletExec 3.0

Last Published: April 25, 2020


I installed ServletExec 3.0 and I can’t ping ArcIMS in my browser. Is ServletExec 3.0 a supported Servlet Engine for ArcIMS 3.0?


The default installation location for ServletExec 3.0 is different from the previous versions.

Solution or Workaround

The new location is \Program Files\New Atlanta\ServletExec ISAPI\Servlets. Choose this location during the ArcIMS Installation.

If you have already installed ArcIMS, stop your web server, copy the entire com directory and Esrimap_prop file located in <ArcIMS Installation Directory> \Connectors\Servlet to the ServletExec\ISAPI\Servlets directory, and restart your web server.

Article ID:000002203

  • Legacy Products

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options