Frequently asked question

Can ArcGIS Online connect to an ArcGIS Server secure service with a self-signed SSL certificate?

Last Published: October 1, 2025
No. ArcGIS Online does not have a way to authenticate against user's credentials with self-signed certificates, and requires a verified and countersigned certificate from a recognized Certificate Authority.

Article ID: 000011827

Software:
  • ArcGIS Online

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