Business Analyst configuration: Connection to Report service failed

Last Published: April 25, 2020

Error Message

During the Business Analyst Server Reporting Web Service configuration, the 'Test Connection' displays the following error message:

"Connection to Report service failed."


Internet Information Services may not have the status set for Web Service Extensions.

Solution or Workaround

  • Using Internet Information Services (IIS) Manager, ensure that the Internet Data Connector, Server Side Includes, and WebDAV show the status 'Allowed' for the Web Service Extensions for the local computer.
  • For a detailed description, refer to step 8 of the ArcGIS 9.2 Business Analyst Server Installation Guide.

Article ID:000009875

  • ArcGIS Business Analyst Enterprise

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