BUG

Undocking and moving the Search window causes ArcGIS Desktop to freeze/crash

Last Published: April 25, 2020

Description

** Internal Publish Only! This article may contain information that is not intended for external circulation. **

When the search window is undocked and moved around the screen the application freezes and sometimes crashes.

Cause

Internet Explorer 9 is installed on the machine. This issue occurred at Version 10.0 but was more difficult to recreate.

Workaround



  1. Uninstall IE9 and use IE8 instead.

Article ID:000011403

Software:
  • ArcMap

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