• ArcIMS 9.0, with Service Pack 2, is installed on Windows XP SP2 and the servlet engine is Tomcat.
The arcims_jconnect.jar file that is used by the jspviewer sample is not the most current version.
If ArcIMS 9.0 Service Pack 2 has not been installed, install it. A link to ArcIMS 9.0 Service Pack 2, can be found in the Related Information section below.
Download ArcIMS Service Pack 2 by navigating to ESRI Online Support > Downloads > Patches & Service Packs > ArcIMS by way of the Related Information section below.
If the problem still occurs and ArcIMS Service Pack 2 has been installed on a machine that is using Tomcat as a servlet engine, perform the following:
1. Stop the Tomcat service.
2. Navigate to <Tomcat Install Directory>\webapps and delete the \jspviewer folder.
3. Start the Tomcat service.
The \jspviewer folder is re-created with the most current files.
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