BUG

Printing with ArcPress prints blank or scales the map incorrectly

Last Published: April 25, 2020

Description

Printing with ArcPress causes the map to scale incorrectly on the paper, or the printer to spool the correct size of blank paper. This occurs even when Use Printer Paper Settings is selected.

Cause

A square customer paper size is set, for example, 34" x 34". This is a known issue.

Workaround

Use a slightly rectangular paper size, for example 34" x 35".

    Article ID:000008869

    Software:
    • ArcMap 9 x

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