Geocoding in ArcIMS stops working after adding an ArcMap Service

Last Published: April 25, 2020


**This issue has been resolved in ArcIMS 4.0.1**Geocoding using an ArcIMS service does not work after adding an ArcMap Service. When attempting to locate an address using a geocoding service an "unable to locate address" error message is received.


There is a conflict between geocoding services and ArcMap Image Services when they share the same Spatial Server.

This conflict has been identified on servers using Hebrew as the locale setting.


Move the Virtual Servers associated with the ArcMap Services to a separate Spatial Server. Once the Virtual Servers, ImageServer and ImageServer-ArcMap, are associated with separate Spatial Servers, geocoding will function correctly.

  1. Create a new spatial server.
    <a href='http://support.esri.com/en/knowledgebase/techarticles/detail/22950' target='_blank'>How To: Add additional Spatial Servers</a>

  2. Reconfigure the Virtual Servers such that the ArcMap and Image Virtual Servers are associated with separate Spatial Servers.
    <a href='http://support.esri.com/en/knowledgebase/techarticles/detail/22951' target='_blank'>How To: Associate Virtual Servers with new Spatial Servers: an ArcMap Server example</a>

Article ID:000005577

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