After installing the ArcGIS for Desktop 10.1 SP1 QIP, maps are not visible in the Add Online Maps dialog.
NIM104373: After installing the Quality Improvement Patch for ArcGIS 10.1 SP1 for a localized Japanese version, there is loss of Japanese characters and a blank ArcGIS Online window appears.
This affects all non-English locales, not just Japanese.
Make sure that you have write access to the ArcGIS installation location.
If double-clicking the MSP file does not start the setup installation, it can be started manually by using the following command:
msiexec.exe /p [location of patch]\QFE-101SP1QIP-DT-295926.msp
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