Frequently asked question

Are dual monitor graphics cards supported for use with ESRI software?

Last Published: April 25, 2020

Answer

If having difficulty with a dual monitor graphics card, disable the secondary monitor to isolate the problem. If the problem can be isolated to the secondary monitor, reinstall or upgrade to the most recent version of the manufacturer's driver for the graphics card.

If the problems persist, please visit the ESRI Discussion forums or contact ESRI Technical Support for further assistance.

Article ID:000006069

Software:
  • ArcMap 8 x
  • ArcMap 9 x
  • Legacy Products

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