BUG

ArcReader does not support hyperlinks in group layers

Last Published: April 25, 2020

Description

Any layer in a group layer that has a hyperlink field set is not being honored by ArcReader at versions 8.2 and 8.3.

Cause

The hyperlink tool does not work correctly with group layers at ArcReader 8.x.

Workaround

This problem has be fixed with the release of ArcReader 9.0. Hyperlinks are now supported in group layers.

An alternative for 8.3 users would be to move the hyperlink layer out of the group layer prior to publishing the published map file.

Article ID: 000006102

Software:
  • ArcReader 8 x
  • ArcReader 9 x

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options