PROBLEM

ArcReader cannot be opened using a custom template file

Last Published: April 25, 2020

Description

ArcReader cannot be opened using a custom template (.art) file after setting the shortcut to point to a specific custom template.

Cause

The default installation directory of ArcGIS is C:\Program Files\arcgis and does not allow for ArcReader to open with a specific template unless there double quotes are placed around the pathname.

Solution or Workaround

Verify the target for the ArcReader shortcut appears similar to the example below if there are spaces in the directory containing the ArcReader.exe.
Code:
"C:\Program Files\ArcGIS\Bin\ArcReader.exe" /Loadsettings <template>

    Article ID:000007132

    Software:
    • ArcMap 9 x

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