PROBLEM

ArcGIS Server .NET Web Applications display a red 'X' instead of the image for a task result

Last Published: April 25, 2020

Description

After executing a task in an ArcGIS Server .NET Web Application, a red 'X' is displayed near the feature in the map display, in place of the image that is set to display for a layer's result symbol.

Cause

The path to ArcGIS Server's Marker Symbols directory is broken or nonexistent. By default, this folder is found in the following location:
<application root directory>\aspnet_client\ESRI\WebADF\MarkerSymbols

Solution or Workaround

There are two methods to resolve this problem:

  • Re-create the ArcGIS Server Instance that is serving the application. For more information about re-creating the ArcGIS Server instance, please refer to the articles in the Related Information section below.
  • Copy the ESRI folder from the <application root directory>\aspnet_client folder on a working application server, and paste it into the aspnet_client folder for the application server that is not working correctly.

Article ID: 000010722

Software:
  • ArcGIS Server

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options