ArcGIS Pro 3.5 crashes when opening or creating projects after upgrading from ArcGIS Pro 3.4 with ArcGIS Pro AI Assistant 3.4 (Beta) installed

Description

After upgrading from ArcGIS Pro 3.4 to 3.5, while ArcGIS Pro AI Assistant 3.4 (Beta) remains installed, creating or opening a project may cause ArcGIS Pro to crash.

Cause

The ArcGIS Pro AI Assistant 3.4 (Beta) was designed for use with ArcGIS Pro 3.4 and may not function correctly with newer versions of ArcGIS Pro, leading to application instability after an upgrade. ArcGIS Pro AI Assistant 3.4 (Beta) is not compatible with ArcGIS Pro 3.5. The presence of the beta assistant interferes with the normal operation of ArcGIS Pro, resulting in crashes when projects are opened or created after an upgrade.

Solution or Workaround

To resolve this issue, follow these steps:

1. Uninstall ArcGIS Pro AI Assistant 3.4 (Beta).
   1. Open the Control Panel.
   2. Navigate to Programs and Features.
   3. Locate ArcGIS Pro AI Assistant 3.4 (Beta) in the list of installed programs.
   4. Right-click and select Uninstall.
2. Install ArcGIS Pro AI Assistant 3.5 (Beta).
   1. Visit the ArcGIS Pro AI Assistant Beta Early Adopter Community.
   2. Download and install ArcGIS Pro AI Assistant 3.5 (Beta) following the provided instructions.