ArcGIS Pro 1.3 crashes on startup if KB2533623 is not installed on Windows 7 SP1

Last Published: April 26, 2020


When launching ArcGIS Pro 1.3 on a Windows 7 operating system, the application crashes.


Microsoft Windows patch KB2533623 (Microsoft Security Advisory 2269637) is not installed.


Install Windows patch KB2533623.

Article ID:000013913

  • ArcGIS Pro 1 x

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