Yes. The user running the Windows monitoring service must have connectivity and permissions. It is recommended that this validation happens before adding counters for System, Process, and Remote Desktop Protocol (RDP) for remote machines.
To connect to another domain with the Windows monitoring service from a centralized ArcGIS Monitor machine, use the syntax below in the service Properties Log On tab:
where MYDOMAIN is the domain name and Admin is the username that requires remote permissions on the target machine.
The service must be restarted for changes to take effect.
To connect to a machine with no domain from a centralized ArcGIS Monitor machine, use the syntax below in the service Properties Log On tab:
where Admin is the username that requires permissions on the target machine.
Verify the connectivity to the target machine, eg. \\Machine1 , by using Windows Perfmon as the same Windows user running the monitoring service. Refer to Administrator help, under Administer > Common problems and solutions > Collection > System, Process, or RDP collection fails.