BUG

ArcGIS GeoEvent Manager fails to load in Chrome 67

Last Published: April 25, 2020

Description

ArcGIS GeoEvent Manager fails to load in Chrome 67.

A blank white page is returned, and the following error appears in the developer's console.

Uncaught ReferenceError: normal is not defined
    at eval (eval at _2987 (eval at <anonymous> (eval at async (dojo.js:15))), <anonymous>:1:1)
    at _2987 (eval at <anonymous> (eval at async (dojo.js:15)), <anonymous>:15:2403954)
    at Object.load (eval at <anonymous> (eval at async (dojo.js:15)), <anonymous>:15:2404103)
    at _eb (dojo.js:15)
    at _33 (dojo.js:15)
    at _9 (dojo.js:15)
    at dojo.js:15
    at _38 (dojo.js:15)
    at _7b (dojo.js:15)
    at dojo.js:15
Note:
This issue has been reproduced at ArcGIS GeoEvent Server versions 10.3 through 10.6.

Cause

This is a known issue: BUG-000114349: ArcGIS GeoEvent Manager fails to load in Chrome 67.
This is caused by a change in Chrome 67 blocking a specific Dojo library used to load the ArcGIS GeoEvent Manager page.

Workaround

As of mid-June 2018, cumulative ArcGIS GeoEvent Server patches have been released that address the Chrome v67 issue (BUG-000114349).

Links to patches on support.esri.com:

Article ID:000018487

Software:
  • ArcGIS Server

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