ArcCatalog does not flush old security tokens from a terminated WMS session

Last Published: April 25, 2020


ArcCatalog is not flushing old security tokens from its cache when a connection is lost. This issue affects connections to Web services deployed by ArcGIS Server applications and includes ArcGIS Online Web services.

The problem produces a dropped connection to a map service after several hours of inactivity for a previously established connection from ArcCatalog.


The cause is unknown.


To reconnect to the WMS service, it is necessary to close and reopen ArcCatalog.

    Article ID:000010637

    • ArcMap 9 x

    Get help from ArcGIS experts

    Contact technical support

    Download the Esri Support App

    Go to download options

    Discover more on this topic