Application conflict when simultaneously running PCTools Threatfire 4.0.0.10 and McAfee Virus Scan

Description

A conflict occurs when McAfee Virus Scan operates on a machine using Threatfire Virus Scan.

When these anti-virus applications run simultaneously, most of the ArcGIS 9.3 Geoprocessing tools in ArcToolbox, as well as many exporting functions, generate a generic 99999 error and do not function.

Cause

PC Tools Threatfire 4.0.0.10 and later versions are causing a conflict when it is run simultaneously with McAfee Virus Scan.

Solution or Workaround

1. Right-click the Threat Fire icon in Windows task bar.
2. Select 'Disable' from the drop-down menu. This temporarily disables the scanning function of the application and allows the tools in ArcToolbox to function properly.