BUG

Add Rasters to Mosaic Dataset tool returns an error or crashes when the tool is running in the background

Last Published: April 25, 2020

Description

The Add Rasters to Mosaic Dataset tool crashes or returns an error.

Cause

This issue is known to happen in the following cases:

• The Raster Type Properties have been edited.
• Background processing is enabled.
• The results of the geoprocessing operations are set to be added to the display.
• The operating system is either Windows 7 or Windows Vista.

Workaround

There are two potential workarounds for this issue:
• Turn off background processing.
• Turn off the option to add geoprocessing results to the display.

    Article ID:000011201

    Software:
    • ArcMap

    Receive notifications and find solutions for new or common issues

    Get summarized answers and video solutions from our new AI chatbot.

    Download the Esri Support App

    Related Information

    Discover more on this topic

    Get help from ArcGIS experts

    Contact technical support

    Download the Esri Support App

    Go to download options