1022: Invalid token

Last Published: April 25, 2020

Error Message

When attempting to use an ArcWeb Service, the following error may occur:

"1022: Invalid token. The authentication token's IP address must match the requesting computer's IP address."


Error 1022 occurs if one IP address is used to request a token from the Authentication Web Service and a different IP address is used to send the token to an ArcWeb Service.

Solution or Workaround

There are two possible causes, each with its own solution:

  1. The Authentication Web Service generates a token based on the IP of the computer making the request. Generate the token on the same computer where the token is used.
  2. Some proxy servers use different IPs for http and https. If using a proxy server and the same computer to make a request for a token, by way of Authentication and https, and sending the token to another ArcWeb Service, by way of http, it is probable different IP addresses are used. Two options are available:

    - Change the proxy server settings to always use the same IP

    - Change the code to always use https, even when making requests to ArcWeb Services other than Authentication.
  3. v2006 and v2006.1 additional solution Use WS-Security for authentication instead of Authentication Web Service.

Article ID:000006009

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