Print map feature does not print the layer data from a service which is internal to the network when added to ArcGIS.com
Last Published: August 25, 2014ArcGIS Online
Enhancement ID Number
NIM084778
Submitted
August 22, 2014
Last Modified
June 5, 2024
Applies to
ArcGIS Online
Version found
Other
Status
Non-Reproducible
This issue was not reproducible when tested by the development team. Issues may be given this status when they cannot be reproduced or are no longer relevant in a development version of the software, but a specific fix was not installed to address the issue. The issue's Additional Information section may contain further explanation.
Alternate Workflow
Expose the ArcGIS Server services externally.
For example you can add this service to AGOL map viewer and can print the layer data with the basemap successfully. <a href="http://sampleserver1.arcgisonline.com/ArcGIS/rest/services/Specialty/ESRI_StateCityHighway_USA/MapServer" target="_blank">http://sampleserver1.arcgisonline.com/ArcGIS/rest/services/Specialty/ESRI_StateCityHighway_USA/MapServer</a>