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Bug

WSHandler should reinitialize when username/password are changed.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM008805
SubmittedMay 10, 2007
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.3
Version Fixed9.3
StatusFixed

Workaround

1. While ArcGIS Server is running, check if the tomcat process associated with the ArcGIS Manager application is running. This can be done by running the following command: prompt> ps -ef | grep java The process description will read something like this: /jre/bin/java -jar -Xrs -Duser.dir=/sunserver/arcgis/java/manager/service/tomcat2. Stop ArcGIS Server and it should terminate the manager process gracefully. This can be done by running the $AGSHOME/scripts/stopserver script. 3. Run the 'ps -ef | grep java' command again to confirm that the tomcat process has been shutdown. If it is still running, use the 'kill -9 <process_id>' command to end the process. Run the 'ps -ef | grep java' again to confirm that the process has been terminated. 4. Browse to the $AGSHOME/java/web_output/services/WEB-INF/classes directory. 5. Edit the file arcgis_wshandler.properties again. Delete the values for the following properties:arcgis.som.password.encrypted=arcgis.som.domain=arcgis.som.username=arcgis.som.resource.hosts=arcgis.som.password= 6. Start the ArcGIS Server by executing the $AGSHOME/scripts/startserver script.7. Log in to ArcGIS Java manager. 8. From any web browser, view the following URLs:http://<ARCGIS_MACHINE>:8399/arcgis/services?wsdlQuestion: Is an XML document returned? (This will indicate that the web services handler is now working). If the answer is no, what is the error? Generally, error message should be as follows:HTTP Status 503 - Web services handler not initialized9. EXTRA STEP: From ArcCatalog, connect to the server ('Use GIS Services') using the following URL: http://<ARCGIS_MACHINE>:8399/arcgis/servicesQuestion: Is the connection successfully? If the answer is no, what is the error? Generally, error message should be as follows:The parameter is incorrect.

Steps to Reproduce

Bug ID: NIM008805

Software:

  • No Product Found

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