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World Geocode Service cannot resolve Puerto Rico or Virgin Islands addresses with only Address, Postal, and CountryCode parameters as input, however the same input can be resolved with SingleField input, or the same method but with a continental US address.

Last Published: November 27, 2015 ArcGIS Online
Bug ID Number BUG-000092049
SubmittedNovember 10, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found3.9
StatusWill Not Be Addressed

Additional Information

Please enter the address one of the following ways (in order of best solution): 1a. Include PR or VI as the region if entering "US" as the CountryCode 1b. Change the CountryCode to "PR" or "VI" for Puerto Rico or Virgin Islands addresses 2. Remove the CountryCode parameter altogether for MultiLine 3. Send the request as SingleLine.


Option 1 Add Region of PR (Puerto Rico) or VI (Virgin Islands) for these respective locations.Option 2 Send request as a 'singleLine' rather than in multiple parts.

Steps to Reproduce

Bug ID: BUG-000092049


  • ArcGIS Online

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