BUG-000086829 for Collector Classic for ArcGIS (iOS)

Bug ID Number	BUG-000086829
Submitted	April 13, 2015
Last Modified	November 4, 2023
Applies to	Collector Classic for ArcGIS (iOS)
Version found	10.3.3
Status	Will Not Be Addressed

Additional Information

Adding more Level of Details (LODs) that are tiled fixes the issue. The "min scale" defined by the service, is being honoured.

Workaround

Users do not have the ability to set the extent of the basemap in which they want to download. Currently the Collector App limits the user to a predetermined extent that is based on the extent of the map service or tile package.

Steps to Reproduce

Bug ID: BUG-000086829

Software:

Collector Classic for ArcGIS (iOS)

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

'Work Area' bounding box restricts the extent of downloading a basemap for offline use in the Collector for ArcGIS App.

Additional Information

Workaround

Steps to Reproduce

Discover more on this topic