'Work Area' bounding box restricts the extent of downloading a basemap for offline use in the Collector for ArcGIS App.
Last Published: October 23, 2015Collector Classic for ArcGIS (iOS)
Bug ID Number
April 13, 2015
November 4, 2023
Collector Classic for ArcGIS (iOS)
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Adding more Level of Details (LODs) that are tiled fixes the issue. The "min scale" defined by the service, is being honoured.
Users do not have the ability to set the extent of the basemap in which they want to download. Currently the Collector App limits the user to a predetermined extent that is based on the extent of the map service or tile package.