laptop and a wrench


With the DRS Configuration Utility, connecting to ArcGIS Server 10.2.2 does not work if there are special characters such as '&' or '%' in the password.

Last Published: March 10, 2022 ArcGIS for Server
Bug ID Number BUG-000082549
SubmittedOctober 10, 2014
Last ModifiedJune 5, 2024
Applies toArcGIS for Server
Version found10.2.2
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Do not use special characters such as '%' or '&' when creating a Primary Site Administrator (PSA) account. The allowed characters in the PSA password are '!', '@', '#', and '$'.

An example of a working password is 'test@1234'.

Steps to Reproduce

Bug ID: BUG-000082549


  • ArcGIS for Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options