laptop and a wrench

Bug

With ArcGIS License Server Administrator configured to authorize ArcGIS Desktop Concurrent Use licenses and also configured to allocate named user licenses for ArcGIS Pro via ArcGIS Enterprise, the error message “Error Borrowing license” is returned when trying to borrow ArcGIS Desktop licenses via ArcGIS Administrator.

Last Published: September 22, 2021 ArcGIS License Manager
Bug ID Number BUG-000142318
SubmittedAugust 19, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS License Manager
Version found2021.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Workaround

Connect the client machine (from ArcGIS Administrator) to the License Manager in the server machine via port @ IP address to define the hostname for License Manager.

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Steps to Reproduce

Bug ID: BUG-000142318

Software:

  • ArcGIS License Manager

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