NIM070121 for ArcGIS Server (.NET)

Bug ID Number	NIM070121
Submitted	June 29, 2011
Last Modified	June 5, 2024
Applies to	ArcGIS Server (.NET)
Version found	9.3
Operating System	Windows OS
Operating System Version	2008
Status	Will Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

When this occurs, Windows AD (Active Directory) audit logs show kerberos ticket failures on the domain controller. - Add a "Service Principal Name" to the SOM domain account: setspn.exe -A HOST/<AGS Hostname> <SOM User account> (e.g.: setspn.exe -A HOST/2008r2ags93a ArcGISSOM). This may only apply when running the SOM under a domain account.Note: The above direction must be performed by the organization domain administrator, and must be done on the domain controller that manages the domain on which ArcGIS Server has joined.Alternative: Use local accounts on the AGS machine instead of domain accounts when granting users access to the agsadmin group. Note: Windows 7 clients are able to connect successfully without special intervention.