Bug
Windows blocks the installation, upgrade, or patching of Server and Enterprise Builder if a GeoEvent Service or GeoEvent Gateway service is running.
| Bug ID Number | BUG-000107180 |
|---|---|
| Submitted | August 7, 2017 |
| Last Modified | July 31, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.5.1 |
| Operating System | Windows OS |
| Operating System Version | 2012 R2 |
| Version Fixed | 10.6.1 |
| Status | Fixed |
Workaround
Stop the GeoEvent Windows service before starting the upgrade of ArcGIS GIS Server 10.5.1. This can be done by running from the command prompt:
sc stop ArcGISGeoEvent
Or browse the services via services.msc and right-click ArcGIS GeoEvent > Stop.
After upgrading ArcGIS GIS Server, start the GeoEvent Service normally.
Steps to Reproduce
Bug ID: BUG-000107180
Software:
- Portal for ArcGIS
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