laptop and a wrench

Bug

Windows 2016 Internet Information Services (IIS) does not serve the default web page documents after ArcGIS Web Adaptor is installed on Microsoft Azure Esri ArcGIS Enterprise 10.6 Machine Image Templates

Last Published: February 27, 2018 ArcGIS GIS Server
Bug ID Number BUG-000111115
SubmittedJanuary 25, 2018
Last ModifiedAugust 6, 2025
Applies toArcGIS GIS Server
Version found10.6
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusDuplicate

Additional Information

This is a known issue. We are following up with Microsoft on enabling .Net Framework 4.6 in Azure Server 2016 machines with ARR.

Workaround

The issue can be manually resolved by uninstalling the web adaptor, removing all Internet Information Services (IIS) components from the machine, renaming the inetpub folder, and installing the ArcGIS Web Adaptor when no IIS components are configured on the machine. The web adaptor and default documents then works successfully.

Steps to Reproduce

Bug ID: BUG-000111115

Software:

  • ArcGIS GIS Server

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