laptop and a wrench

Bug

Windows 10 Collector for ArcGIS users are unable to re-download maps after removing the maps from the Windows device due to a lock on the previously downloaded files.

Last Published: August 28, 2017 ArcGIS Collector
Bug ID Number BUG-000107615
SubmittedAugust 25, 2017
Last ModifiedApril 2, 2025
Applies toArcGIS Collector
Version found17.0.1
Operating SystemWindows OS
Operating System Version10.0
StatusUnder Consideration

Workaround

Restart the app or restart the device as indicated in the dialog window.

Steps to Reproduce

Bug ID: BUG-000107615

Software:

  • ArcGIS Collector

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