Bug
Widgets fail and referenced data made in ArcGIS Dashboards Classic fails to load in the new ArcGIS Dashboards after upgrading ArcGIS Enterprise 10.8.1 to 10.9.1.
| Bug ID Number | BUG-000149965 |
|---|---|
| Submitted | June 13, 2022 |
| Last Modified | February 14, 2025 |
| Applies to | ArcGIS Dashboards |
| Version found | 10.9.1 |
| Operating System | Windows Server |
| Operating System Version | 2019 64 Bit |
| Status | Non-Reproducible |
Additional Information
This issue is not reproducible. If experiencing this behavior, please reach out to Esri Support Services as a new reproduction case is needed to continue investigation.Workaround
Discovered that the new ArcGIS Dashboards can be traced back to an issue with the “datasets” section in the JavaScript object notation (JSON). The type is incorrect, the layer ID appears to be pointed at the item ID, and instead of the item ID, it has the owner ID. The JSON is edited to display the following and reloaded the broken dashboards and they worked.
Here is an example JSON of the correct format:
"datasets": [
"type": "serviceDataset",
"name": "main",
"dataSource":
"type": "itemDataSource",
"itemId": "ae9e442a640242c68a71e49cd68fa68e",
"layerId": 6
Steps to Reproduce
Bug ID: BUG-000149965
Software:
- ArcGIS Dashboards
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