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Bug

White pixels of feature classes are displayed as transparent when published as a Web Map Service (WMS).

Portal for ArcGIS
Bug ID Number BUG-000158592
SubmittedMay 25, 2023
Last ModifiedApril 11, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemN/A
Operating System VersionN/A
StatusAs Designed

Additional Information

Specify a specific background color (for example, 'BGCOLOR=0xFEFFFF') when requesting a transparent background. This correctly displays features symbolized in the 0xFFFFFF color.

Workaround

Change the feature class symbology from RGB 255,255,255 (white) to RGB 254,254,254 (off-white), and republish.

Steps to Reproduce

Bug ID: BUG-000158592

Software:

  • Portal for ArcGIS

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