laptop and a wrench


While configuring the Story Map Journal application, the following error: "Your are not authorized to access this application" is returned.

Last Published: July 15, 2015 ArcGIS Online
Bug ID Number BUG-000085058
SubmittedFebruary 4, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found3.6
Operating SystemWindows

Additional Information

This issue is specific to ArcGIS Online Assistant.

Steps to Reproduce

Bug ID: BUG-000085058


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic