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Bug

When zooming in on a web map that contains a hosted tile layer in a new Map Viewer, the map jumps around unexpectedly and does not honor the zoom location.

Portal for ArcGIS
Bug ID Number BUG-000165167
SubmittedFebruary 15, 2024
Last ModifiedJune 3, 2025
Applies toPortal for ArcGIS
Version found11.2
Operating SystemWindows Server
Operating System Version2022
StatusNon-Reproducible

Additional Information

This issue is not reproducible. If experiencing this behavior, please reach out to Esri Support Services, as a new reproduction case is needed to continue investigation.

Workaround

Set an extent on the hosted tile layer prior to opening within the new Map Viewer.

Steps to Reproduce

Bug ID: BUG-000165167

Software:

  • Portal for ArcGIS

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