Bug
When working with the user's own identity provider (IDP) in the ArcGIS Field Maps mobile app, SAML logins are cached, preventing a new user from logging in when a previous user logs out.
| Bug ID Number | BUG-000144885 |
|---|---|
| Submitted | November 30, 2021 |
| Last Modified | April 17, 2024 |
| Applies to | ArcGIS Field Maps |
| Version found | 21.3.0 |
| Operating System | Apple iOS |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
This issue is fixed for iOS but is a known limitation for Android. The listed workaround is the current suggested workflow for Android devices.Workaround
- Log in to ArcGIS Field Maps on the mobile device through the SAML login.
- Log out of the mobile app.
- Clear the browser history.
- Logging in now prompts for credentials, and another user can log in and use the ArcGIS Field Maps mobile app.
This workaround is only possible if there is a browsing history to clear.
Steps to Reproduce
Bug ID: BUG-000144885
Software:
- ArcGIS Field Maps
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