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Bug

When Windows Display Settings are configured with a zoom and Export Map is set to a 300 DPI, the Clip to Graphics Extent tool fails to clip when exporting to raster file types in ArcMap 10.7.1.

Last Published: August 14, 2019 ArcGIS for Desktop
Bug ID Number BUG-000124187
SubmittedAugust 1, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.7
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.

Workaround

  • Scale back to 100% in Windows Display Settings.
  • Reduce the resolution (DPI).
  • Check the "Override high DPI scaling behavior. Scaling performed by: Application" box in the ArcMap Application Properties > Compatability tab
  1. In the Start Menu, find ArcMap
    1. Right-click and select More > Open File Location
    2. In the File Explorer, right-click ArcMap and select Properties
    3. Click the Compatibility tab
    4. Under Settings, check the box "Override high DPI scaling behavior." and confirm that "Scaling performed by" is set to Application

Steps to Reproduce

Bug ID: BUG-000124187

Software:

  • ArcGIS for Desktop

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